Have questions or comments? We would love to hear from you! Let us know by filling out the form below or emailing us directly at firstname.lastname@example.org.
Please allow 2-3 business days for an emailed response. If you need assistance sooner, please call us at 1-800-262-4129 and speak to customer service.
If you would like to find your local Banks Outdoors Authorized Dealer please see our Dealer Locator for contact information.
Please review the content below before contacting us - you may just find what you need!
WHAT ARE THE PRODUCTS MADE OF?
Extremely Durable, UV Stabilized Polyethylene
HOW LONG WILL IT TAKE TO ASSEMBLE THE STUMP?
Each model of The Stump will take different lengths of time, but not any model should take over 30 minutes to assemble.
HOW DO I ELEVATE THE STUMP?
The steel plate is specifically designed for elevation of the Stump. It is made to hold 4x4 green treated posts, connect to our Steel Skid System or Steel Tower System, which all elevate your Stump.
HOW HIGH CAN THE STUMP BE ELEVATED?
We recommend not going higher than 10 ft. to the base of the Stump. That would put you 14-16 ft. at eye level.
DO I NEED TO CROSS BRACE THE 4X4 POSTS?
Yes. It is essential that you cross brace for added stability. *The outriggers add stability as well.
HOW DO YOU SHIP THE STUMP?
The size of the stand requires it to come commercial freight truck. All rates vary depending on location. Please call for exact shipping price.
CAN THE STUMP BE DELIVERED TO MY HOUSE?
Yes, but freight companies charge extra to deliver to residential areas. If you can find a commercial business address to deliver to, you can help keep costs down.
HOW DO I BECOME A DEALER?
Please apply HERE. We do require a Tax ID Number after the initial application. No pricing or program information will be released until the second form has been approved.
CAN WE BUY DIRECT FROM THE FACTORY?
We are extremely loyal to our dealers, so if you have a dealer in your area, visit or give them a call. If no dealer is within a practical driving distance, you are able to purchase our full product line HERE.
DOES SNOW LOAD AFFECT THE ROOF?
No. We live and hunt in the snow country of Minnesota so we made sure in our design that it can take on the snow load.
DO YOUR PRODUCTS HAVE A WARRANTY?
Yes. A Lifetime Limited Warranty is available for the Stump, Feedbank and Wild Water. Please register your product HERE to take advantage of the warranty.
IS IT LOUD INSIDE WHEN YOU FIRE A GUN?
No, as long as the muzzle of the gun is sticking outside the window. With that being said, it is always recommended to wear ear protection when shooting a gun.
CAN I BOW HUNT FROM THE STUMP?
Yes. The Stump 3 man and the 4 man are designed with the bow hunter in mind. The 1-man is too small for a bow hunter.
WHAT COLORS DOES THE STUMP COME IN?
We currently offer 2 colors for all of our Stump models - Alpine Green or Weathered Wood. The Polyethylene material is a material you can paint for camouflaging The Stump.
CAN I LOCK THE STUMP?
We offer a locking door handle as an option to purchase HERE.
CAN I USE A HEATER IN THE STUMP?
If it is approved for indoor use, then you can use it in The Stump.